May 20, 2012

Reason vs. rules

Reason vs. Rules
By Mel Copen January 14, 2001
© Mel Copen, January, 2001

For years I have maintained that one of the primary purposes of “management” is not to enforce the rules but to know when to make exceptions. No matter how thorough the consideration given to the formulation of the rules, there will be exceptions to which the rules do not apply. Perhaps the extreme can be seen in our system of criminal justice.

A number of years ago, in New York State, a young man brutally bludgeoned to death an elderly woman who had been looking after him. He was caught, he confessed and there was enough evidence to prove his guilt beyond a shadow of a doubt. He was tried for 1st degree murder; however, the jury concluded that the act was committed in the heat of an argument over money and since premeditation was a necessary factor for a finding of “murder in the 1st degree” he was found not guilty on that charge. But the district attorney, so confident of the conviction, had not bothered to include any lesser charges.

The Constitution of the United States is a wonderful document. Everyone who is interested in human rights and dignity should read it, not just once, but periodically. Four years after the original document was approved the ten amendments known as the “Bill of Rights” were ratified, largely to safeguard the rights of individuals. The Fifth Amendment contains the clause: “…. nor shall any person be subject for the same offense to be twice put in jeopardy of life or limb…” Under the constitutional protection against double jeopardy, the killer walked free.

More recently, here in Georgia, convictions of “felony murder” were overturned because the murderers had killed first and had not carried out the intended theft. The courts ruled that the felony had not taken place and therefor the convictions were put aside.

In both of these cases, the ultimate judicial decision changed no historical facts. The victims were still dead. The acts, the perpetrators and their motivations were the same. Nothing was erased – except the criminal records of those who had committed these heinous crimes.

The protection of individual liberties is a complex issue. Whose liberties need protection? In the cases cited, it was too late for those who had died or for their loved ones. That leaves two possibilities: the perpetrators, and society – which has to deal with people who have committed criminal acts loose on the streets, and further undermining of the system designed to keep things reasonably in check.

There is a third group – the rest of the population who might some day be accused of a crime. The line between protecting the innocent and protecting the guilty is a very tenuous one. The argument that it is necessary to err on freeing the guilty to make sure that innocent people are not punished can be very persuasive. It is the core of the decisions in the situations cited above. The decisions attempted to send a strong message to the law-enforcement and judicial organs of our society that they must follow the rules “to the letter of the law.” But the message is too diffuse and, in any case, life is not that “neat.” “Punishing” the law-enforcement system by letting criminals go seems to lack some degree of rationality.

The Bill of Rights clearly recognizes the need for “reason.” The same Fifth Amendment requires that (with the exception of certain military situations): “No person shall be held to answer for a capital, or otherwise infamous crime, unless on a presentment or indictment of a Grand Jury….” And the Sixth Amendment provides that “In all criminal prosecutions, the accused shall enjoy the right to a speedy and public trial, by an impartial jury….” Why juries? Why not just a list of rules and regulations by which the alleged criminal act would be measured? The answer is not just because of the time it would take. It was because the founding fathers recognized the need to rely on human judgement. Life is too complex to be able to define every situation. It is also dynamic, subject to changing concepts and standards. The same Bill of Rights that is often interpreted rigidly specifically includes provisions to assure that flexibility and reason play major roles in decisions affecting individual rights. Reliance is placed on the judgement of living people, rather than the application of ancient rules.

Something is wrong when rules become dominant, despite realities that are contrary. And that is really the point. We constantly see illustrations where the application of rules gives rise to questionable results and life becomes a game. The criminal acts described above present, perhaps, one extreme; at the other end of the spectrum, two airplane passengers who have paid very different fares for their adjacent seats, or two buyers whose costs differ because one of them has a coupon or has learned of a rebate program; and in the middle, perhaps two people in the exact same financial circumstances who are faced with entirely different tax consequences because one has signed a paper drafted by a tax attorney familiar with the esoteric rules.

Computer technology is adding incredible complexity to the situation. For the immediate future computers will continue to be mindless things. They do what they are programmed to do. Programming consists of a series of rules. We get better each day in expanding those rules to consider more and more likely alternatives. But the world is too complex to include everything that is likely to happen, and the net result is that the application of rules without provision for human judgement invariably leads to problems and injustice. The number of these injustices may diminish, as new situations are encountered and new rules are written to cover them. But they may not, since underlying concepts of right and wrong and what is acceptable to society continue to change. Rules look backwards. And as complexity of systems increase, our ability to understand all the interrelationships diminishes, and much of past design – and the reasons for it – may be lost. There is already a real threat that we may be becoming captives of the systems we create – where our own rules may start to dominate the way we live, rather than serve as a means to facilitate what we want to accomplish.

In criminal cases, special review/appeal courts might be created to keep constitutional protections intact but with the power to deviate from the rules to assure that reason is applied. (There is ample precedent. We already have a system of pardons that doesn’t even require the inclusion of reason.) Given new technology, for example, these courts might mandate DNA tests whenever they might prove or disprove the guilt of already convicted people. The intent should be to free those who are innocent or whose guilt is in doubt and to assure that those who are guilty of crimes do not continue to pose a threat to the rest of society. Individuals need to be protected not only from improper criminal prosecution but also from criminal activity. But the real issue goes beyond the legal system and extends into every aspect of our lives. How do we build “reason” into the decisions of a society that is moving, as we seem to be, at such a rapid speed that only computers can keep pace? How do we reaffirm our faith in the value of decisions made by “reasonable” people? This may be one of the most important challenges we face in the coming decades.

Priorities or viagra & the internet

PRIORITIES or VIAGRA & THE INTERNET
By Mel Copen October 23, 1999
© Mel Copen, October, 1999

When future historians look at the 20th century, television will be identified as one of the most important influences that shaped human thought and action. But its influence is likely to pale by comparison with the impact that the computer and the Internet will have on mankind in the 21st – not only on business and communication, but on the way we live and even on the social systems within which we function.

Business Week reports that fourteen percent of the US population was online in 1996, Three years later those digits have been transposed and are now at 41%, an average compound growth rate of 43% per year.

Although the US is currently by far the dominant user, the incredible growth of computer and Internet usage is a worldwide phenomenon. China, which had less than a million people on the Internet in 1997, will have more than 27 million by 2001; and Japan grew from 1.5 million in 1996 to 17 million today. The Computer Industry Almanac projects 327 million users on the Internet by the end of next year. Last year, 10 million people were on line in Germany and more than 8 million in the UK. Half a million people are connected in the Slovak Republic, and 15 thousand are already linked to the Internet in Vietnam. India, with 1.5 million users at present, is starting to show explosive growth.

Today, much of the Internet news is directed towards the commercial potential of E-commerce and the enormous market capitalization of the Internet stocks – the “Amazons”, “Yahoos” and “Ebays” of the world. But there are other things happening that are both interesting and offer portents for the future. Lets look at a few.

The focus on E-commerce has largely been on the pace of its growth and the details of making it work. But another aspect of this development can be seen in recent news reports of Viagra’s approval for use in Japan. The “OK” came through in record time, counted in months in contrast with the years it took for similar approval of birth control pills. Many attributed this to Japan’s historical “male chauvinism” – what the men wanted, the men got, whereas the women had to wait. However, the reality is somewhat different. Viagra hit the market during the Internet explosion and Japanese customers were able to order the product on line, from foreign suppliers. Although it had not been approved, it was neither a narcotic nor other banned substance, and it started to flow into the country. The government found that it had lost control (and local distributors were losing profits as well). Approvals for both products came quickly.

The point is that many of our systems and controls will have to be very different in the future, whether they relate to drug approval, ethical practices or financial transfers. The Internet transcends government, and places much of the burden for appropriate usage on the user.

Social systems are already being affected around the world. Today, wherever telephone lines exist, it is possible for communications to flow, simultaneously to thousands or millions of people around the globe. That has been true for many years, but today, with a computer in the home, anyone can do it, not just governments and large corporations. As the world was mesmerized watching CNN bring the Gulf War into living rooms, today the Internet provides an instantaneous window on not only what is going on, but on people’s thoughts and ideas. “Spaceship” earth is becoming a reality. Ideas can flow and dissidents, both positive and negative, can find an open forum. And while repression becomes much more difficult, the possibilities for abuse also increase correspondingly.

Mass communication also means that many people receive similar information and analyses at the same time. As a result, they often move in the same direction, even though a concerted effort is not readily apparent to any one. Much of modern economics is based on statistical assumptions. Different people, looking at different data with different perspectives, behave differently. The value comes from predicting the trends –trends that normally tend to be gradual. Today, as large numbers of people receive the same input, gradual trends are being replaced by large and rapid swings. We may need to reexamine much of our economic thinking.

But the incredible amount of data available over the Internet also provides confusion. Anyone can add to it. Research a subject and you are just as likely to encounter an essay written by a 7th grader and full of factual and grammatical errors as a carefully studied document prepared by an impeccable source. How does one tell the difference? Just the shear volume of data can be overwhelming – too much data, especially where some of it is in conflict, can be worse than no data. We need mechanisms to deal with this while, at the same time, preserving freedom of expression.

Two years ago an organization that surveyed a substantial group of junior high school children found that 30% identified their “best friend” as someone they had never met – an Internet pen-pal. Adults as well as children are being “absorbed” by the medium. What does this mean for the nature of future human interaction?

Information technology is changing at a pace unlike anything the world has ever seen. Many of the technologies of the past were logical extensions of what we were already doing – they made it quicker or easier. However, the computer, combined with communications technology, has created entirely new ways of visualizing and interacting with the world. It is changing the “human equation” – the way we relate to each other and to the world around us.

But the emphasis is being placed primarily on the continuous introduction of new enhancements to the technology. Only a fraction of the effort is focused on the human interface – how we learn, how we develop new systems to utilize what we create, and how we prepare for the transformations that will occur. Stability is a secondary factor, if even that. New technological advances are introduced before the old have been perfected and well before they become comfortable for many. Today we turn on a radio or television set. No problem. It works. We don’t give it a second thought. Not so with the computer or the Internet interface we are using. Yet, despite the frustrations, we keep chasing new developments before the old are in place.

In summary, we are dealing with capabilities that are likely to have the most profound affects on humanity of any technology to date (with the possible exception of genetic engineering). Yet the importance of understanding and “managing the impact on the “human equation” seems to have masked by the euphoria with our new tools. (Did cavemen dwell on this issue at the time fire was harnessed or the wheel came into existence?) Clearly, we need to do more to better understand the impact, to develop systems to deal with what we are creating, and to begin to think about the new world relationships and social structures that this will create. This may now be the most critical challenge that we face.
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